Where can I find my store credit balance?

• Where can I find my store credit balance?

If you have any store credit in your account, a pale red dot will appear in the top right corner of the page where it says "Hi...". Hover or click and a drop-down will appear showing your total balance. If you don’t see a balance on that menu, it means you currently have no store credit in your account.

When you’re ready to check-out, the credit will automatically deduct from your order total.

If you’re having trouble finding your balance, or you think there may be an error, email us at support@xixvon.com and we’ll take care of you.